Payment, Shipping, and Returns

Shipping Carriers:

CalfCare Utilizes USPS, UPS and FedEx for expedited and ground shipping.

Shipping Rates:

Ground shipping for orders over $300.00 is FREE*. *Vaccine will ship ground unless or 2 day shipping, whichever is of least expense. Expedited shipping, bags, liquids, and buckets are shipped at purchasers expense.

Shipping requirements and restrictions:

Orders that contain one or more refrigerated item(s) are required to ship by expedited shipping for $18.00. Refrigerated or frozen items should be shipped to an address where someone can immediately transfer to a refrigerator or freezer upon delivery. Orders that contain one or more ORM-D or hazardous material item(s) are restricted to ground shipping. Expedited orders cannot ship to P.O. boxes.

Order Processing and Shipping Times:

Order placed before 4:00 p.m. EST will ship same day. Orders may split during the fulfillment process. This may result in multiple shipments to the customer from one or more shipping locations. Refrigerated items are not shipped on Fridays.

Credit and Debit Card authorizations and Charges:

Credit or debit card authorizations are created at the time an order is placed. Authorizations may exceed the total order amount. CalfCare is not responsible for fees incurred due to such authorizations. The authorization window is dependent on the policies of your card's issuing bank, which may hold funds for up to 14 business days after billing or cancelation of your order. Charges to credit or debit cards are applied when the order is invoiced and shipped.

Returns and Refunds

CalfCare Returns and Refund Policy is subject to change at any time without notification. Please contact CalfCare within 14 days of the order date to request a return or an exchange of product. When requesting a product return, refund or credit, please include the following information: Item name(s) The quantity of the item(s) to be returned, refunded or credited The reason for your return and/or refund request, invoice number, date of your purchase. Once CalfCare receives your request, it will be reviewed and CalfCare will inform you of the course of action.